Solutions
Intelligent Alerting
Thousands of faults a day. We pinpoint the ones that demand action.
Your team knows which trucks need attention — and what to do about them.
Modern telematics systems generate thousands of fault codes every day across a fleet. Most are transient, low-priority, or duplicates of issues already being addressed. The problem isn't a lack of data — it's that the critical signals are buried in noise.
FleetHD's Intelligent Alerting engine cross-references fault severity, frequency, asset history, and operational context to surface the issues that demand action — and suppress the ones that don't. The result: your shop supervisor starts the day with a clear, prioritized list of what needs attention, not a wall of unfiltered fault codes.
How Intelligent Alerting Works
Configurable Rules Engine
Define which fault conditions trigger alerts, set severity weights, and configure how different fault types are prioritized. The rules engine adapts to your operation — not the other way around. As your fleet evolves, your alerting evolves with it.
Severity Scoring
Not all faults are equal. FleetHD scores alerts by severity based on fault type, frequency, vehicle history, and operational context — so a safety-critical brake fault on a loaded truck ranks above a transient sensor reading on a parked trailer.
Alert Workflow & Resolution Tracking
Every alert is tracked from surfacing through resolution. Your team acknowledges, assigns, and closes alerts within the platform — creating a complete record of what was found, who handled it, and what was done. Nothing falls through the cracks.
Notification Channels
Alerts reach your team through the channels they already use — email, SMS, in-app, and in-cab alerts. For Geotab-connected fleets, FleetHD delivers driver-facing alerts directly through Geotab Drive. You configure who receives what, so the right people see the right issues at the right time.
Your alerting, your way.
Every fleet has different priorities, different thresholds, and different people who need to know. FleetHD's alerting is configurable at every level:
- You decide what triggers an alert, who gets it, and how urgently it's flagged
- Set severity to match your operation — a brake fault on a loaded truck ranks higher than a sensor blip on a parked trailer
- Route the right alerts to the right people — shop supervisors, regional managers, or both
- Track every alert from surfaced to resolved — who saw it, who handled it, what was done
See how FleetHD works for your fleet.
The Intelligence Layer for Fleet Maintenance