Privacy Policy

This Privacy Policy is designed to help you understand how FleetHD, Inc. ("FleetHD," "we," "us," or "our") collects, uses, and shares personal information.

What This Privacy Policy Covers

This Privacy Policy applies to our collection, use, and sharing of your personal information when you visit our website at fleethd.com or any other website to which we post this privacy policy (the "Sites"); or receive our communications. For convenience, we refer to the Sites and our services collectively as the "Service".

Personal Information We Collect

Information You Give Us

Personal information you may provide through the Service or otherwise communicate to us includes:

• Contact information. We collect information about you when you provide contact information to us via email, mail, or through the Service. This information may include your first and last name, email and mailing addresses, phone number, and company name.
• Correspondence. We may collect information about you when you request information from us or otherwise correspond with us.
• Company and other information. We may collect your company information, fleet size, as well as other information from you that is not specifically listed here. We will use such information in accordance with this Privacy Policy.

Information We Get From Others

We may obtain additional information about you from third-party sources, to improve your experience with the Service and provide you with more relevant information about our products and services.

Information Automatically Collected

Our servers and third-party service providers may automatically record certain information about how you use the Service, such as your Internet Protocol (IP) address, device and browser type, operating system, referral URL, device identifiers, the pages or features of the Service that you browsed and the time spent on those pages or features, the frequency with which you use the Service, the links that you click on or use, and other statistics. We collect this information in server logs and by using cookies and similar tracking technologies.

Sensitive Personal Information

We do not intentionally collect any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin; political opinions, religion or other beliefs; health, biometrics or genetic characteristics; criminal background or union membership) through the Service or otherwise, but if you provide it to us, you must consent to our use of this information as described in this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described to you in this Privacy Policy or at the time of collection:

To Provide the Service

We use your personal information:

• To provide, operate, and improve the Service
• To communicate with you regarding the Service, including by sending you announcements, updates, security alerts, and support and administrative messages
• To better understand your needs and interests, and personalize your experience with the Service
• To schedule product demonstrations
• To respond to your requests, questions, and feedback related to the Service

Research and Development

We use information automatically collected and other information to analyze trends, administer the Service, analyze users' movements around our Sites, gather demographic information about our user base as a whole, improve the Service, and develop new products and services.

Marketing Communications

We may send you newsletters or other marketing communications, but you may opt out of receiving them as described in the "Opt Out of Marketing" section below.

To Create Anonymous Data

We may create aggregated and other anonymous data from our users' information. We make personal information into anonymous data by removing information that makes the data personally identifiable. We may use this anonymous data and share it with third parties to understand and improve our Service and for other lawful business purposes.

For Compliance, Fraud Prevention, and Safety

We may use your personal information as we believe appropriate to (a) protect our, your, or others' rights, privacy, safety, or property (including by making and defending legal claims); and (b) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.

For Compliance With Law

We may use your personal information as we believe appropriate to (a) comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; and (b) where permitted by law in connection with a legal investigation.

With Your Consent

In some cases we may ask for your consent to collect, use, or share your personal information, such as when required by law or our agreements with third parties.

How We Share Your Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances:

• Affiliates. We may share your personal information with parent companies, subsidiaries, and affiliates for use consistent with this Privacy Policy.
• Service providers. We may share your personal information with third-party companies and individuals as needed for them to provide us with services that help us with our business activities and to provide the Service (such as customer support, hosting and storage, website analytics, email delivery, marketing/advertising, database management services, and legal and other professional advice). These third parties will be given limited access to your personal information that is reasonably necessary for them to provide their services.
• For legal reasons. We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties for the purposes described above under the sections "For Compliance, Fraud Prevention, and Safety" and "For Compliance With Law."
• Business transfers. We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a corporate divestiture, merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution.

Your Choices

Access, Update, Correct, or Delete Your Information

You may review, update, correct, or delete the personal information you've shared with us by contacting us at info@fleethd.com.

Opt Out of Marketing

You may opt out of marketing-related emails by following the unsubscribe instructions in the email. You may continue to receive Service-related and other non-marketing emails.

Cookies and Similar Technologies

The Site uses cookies and similar tracking technologies. These include:

• Analytics cookies — Used by Google Analytics to understand how visitors use the Site
• Essential cookies — Required for basic Site functionality

Most browsers allow you to control cookies through their settings. Disabling cookies may affect your experience on the Site.

Other Important Privacy Information

Third-Party Sites and Services

The Service may contain links to other websites and services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third-party websites, applications, or services, and are not responsible for their actions. Other websites and services follow different rules regarding their collection, use, and sharing of your personal information. We encourage you to read their privacy policies to learn more.

Security

The security of your personal information is important to us. We take a number of organizational, technical, and physical measures designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the absolute security of your personal information.

International Data Use

We are headquartered in the United States and your personal information may be collected, used, and stored in the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country.

Children

The Service is not directed at, and we do not knowingly collect personal information from, anyone under the age of 16. If we learn that we have collected personal information from a child under age 16, we will attempt to delete that information as soon as possible.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will post them on the Sites and indicate the effective date of the change. If we make material changes to this Privacy Policy, we will notify you by email or through the Service.

How to Contact Us

FleetHD, Inc.
info@fleethd.com

Notice to European Users

The following applies to individuals in the European Economic Area.

Controller

FleetHD, Inc. is the controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation.

Legal Bases for Processing

The legal bases of our processing of your personal information are described below. If you have questions about the legal basis of how we process your personal information, contact us at the email address set forth above.

The following processing activities constitute our legitimate interests. We consider and balance the potential impact on your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

• To provide the Service
• For research and development
• To send you marketing communications
• To create anonymous data
• For compliance, fraud prevention, and safety
• To share your personal information as described in this Privacy Policy

For compliance with law. Processing is necessary to comply with our legal obligations.

With your consent. Processing is based on your consent. Where we rely on your consent, you have the right to withdraw it anytime in the manner indicated in the Service.

Retention

We retain personal information where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested; to comply with applicable legal, tax, or accounting requirements; to establish or defend legal claims; or for fraud prevention). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Rights

European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:

• Access. Provide you with information about our processing of your personal information and give you access to your personal information.
• Correct. Update or correct inaccuracies in your personal information.
• Delete. Delete your personal information.
• Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
• Restrict. Restrict the processing of your personal information.
• Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.

You may submit these requests by email to FleetHD at the address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.

If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction.

Cross-Border Data Transfer

If we transfer your personal information from the European Economic Area to a country outside of it and are required to apply additional safeguards to your personal information under European data protection legislation, we will do so. Please contact us for further information about any such transfers or the specific safeguards applied.